Mission Statement

The mission of the Spartan Health Center(SHC) is to foster a healthy campus community by providing confidential, accessible, comprehensive and progressive services with a caring and individualized approach. Educational and prevention services support a holistic approach to empowering individuals to live healthy and productive lives as global citizens.

Spartan Health Center Services

We are an affiliate of Fort Norfolk Urgent Care) and are contracted by Norfolk State University (NSU) to provide no charge, urgent care for minor injuries, acute illnesses and coordinated care of stable chronic illnesses.

SHC office 757-278-3360. SHC Annex is phased out due to the end of the Covid 19 public health emergency.

We serve enrolled NSU students (active student ID required). All visits are confidential– meaning we do not share or release your medical records without your written permission in accordance with state and federal law (HIPAA). An exception would be reporting information about a student in immediate danger of suicide or homicide.

All SHC visits are by appointment – nurse or provider. Please be on time. First time SHC users, plan to arrive 15 minutes early. Telehealth visits are available when medically appropriate. We request all patients with respiratory symptoms to wear a mask in the office. Medical staff will mask as medically appropriate.  The waiting room is for use by patients only(exception given if a caregiver is needed).

Our medical providers treat common acute illnesses and minor injuries –such as colds/influenza/Covid19, asthma attacks, stomach “flu”, strep throat, urinary, gyn/contraception, male sexual symptoms and mild burns, sprains, contusions.

Routine services included in your in student health fees are office visits, blood pressure or weight checks and in-house labs (urine-dip, glucose checks, strep and mono tests, urine pregnancy test(one free/semester), HIV testing, influenza test, wet preps, KOH-preps.

Expanded services such as allergy injections, Pap smears, physicals, TB testing, medication injections, nebulizer treatments and outside labs (including STD tests), are subject to a charge at a reduced market rate (prices may change yearly).

When needed, we refer patients to local specialists. When needed we also refer to the local ER, primarily Sentara Norfolk General Hospital (Trauma 1 level center, located 3.3 miles from campus).

Our office works in collaboration with NSU Counseling services (Phone 757-823-8173) and O.A.S.I.S (Office of Accessibility and International Students) (Phone 757–823-8325). We strongly advise that all students with chronic illness register with O.A.S.I.S’s office in case additional resources for academic success are needed. We strongly suggest all students download the FREE  “Timely Care” app which provides 24/7 mental health support.

SHC sick protocols follow current CDC and VDH guidelines for respiratory illnesses : VDH Protect Your Health if Sick   Current CDC Respiratory Guidelines

–If you feel sick or have a fever, DO NOT GO to classes or events (shortness of breath, cough, fever, body aches, chills, sore throat, headache, nausea/diarrhea, loss of smell/taste, excess fatigue). Call the office 757-278-3360 the same day. Do not share personal items including food, water, lip balm, makeup or other hygiene products.

Call NSU Police 823-9000 or 911 if feeling confused, lips turning blue, constant chest pain/pressure, unable to breath, excessive sleepiness

We strongly recommend all students who are eligible get a yearly flu and Covid19 shot. All students should bring a digital thermometer, hand sanitizer and adult multivitamins to school.

-Covid 19 testing and reporting protocols follow current Virginia Department of Health (VDH) guidelines in effect at the time of your visit. All positive Covid19 test results are reported to VDH. If your home test is positive- call for an appointment. You can easily and anonymously report positive home test results to the NIH established site MakeMyTestCount .

Health Insurance

The University currently does not offer an Accident Medical Expense Benefit Plan or a Sickness Medical Expense Benefit Plan for Domestic Students. International Students are required to enroll into the International Students Injury and Sickness Insurance Plan at the time of registration -please check with O.A.S.I.S office 757-823-8325.

Due to the high cost of health care, it is strongly recommended that all students be covered by some form of health insurance. This may be as a dependent on a family plan (up to age 26) or by purchasing a student health insurance plan. Other state Medicaid plans, Tricare Prime and Kaiser-Permanente plans may not have coverage in this area, except for the emergency room. Here is a link for Virginia residents without health insurance to check for eligibility for state sponsored health insurance plans  Cover Virginia.